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BN, Grad Dip FET, MAudSt, MAudSA (CCP)
Jason grew up in Toowoomba and is a family man with a wife and three children. He studied at the University of Southern Queensland where he was awarded a Bachelor of Nursing, working as registered nurse for a number of years within the hospital setting and later as a nurse educator. In 2006, he enrolled at the University of Queensland where he later obtained a Master’s degree in Audiology. Jason gained significant experience following graduation, working in one of the busiest audiology clinics in Queensland, with some of this time being spent in a managerial role where he has acted as a mentor for newer staff. Jason has a wealth of experience across diagnostic and rehabilitative areas of audiology, with particular skills in the mapping of implantable devices. He also specialises in traditional hearing devices from all major manufacturers. You'll find Jason very approachable and always keen for a chat!
BMus, MAudSt, MAudSA (CCP)
Matthew was born and raised in Toowoomba, being one of six siblings. He now has a wife and two children of his own. As a keen musician, he moved to Brisbane after high school to complete a Bachelor of Music at QUT, majoring in saxophone. It was during this time that Matthew first discovered the field of audiology. His enjoyment of music sparked an interest in helping others to hear better so they too could better experience and enjoy everyday sounds and conversation. Matthew enrolled in a Master of Audiology degree at the University of Queensland in 2003 and has practised as an audiologist since graduating. He has a strong background in both rehabilitative and diagnostic settings, having spent time as a clinical supervisor and mentor for junior staff. While Matthew is comfortable in working with all age groups, he has a keen interest in maximising hearing aid outcomes for the older population who can often be overwhelmed by technology.
Assoc Dip Bus
Kathy was born and raised in Toowoomba. She has gained significant experience in the hearing healthcare profession in recent times, however, she has also brought to Hello Hearing her vast experience in office management and administration. Before her current role, Kathy worked as an Executive Assistant at a large Toowoomba-based multi-national firm for over 15 years. In her spare time, Kathy has been working on completing her MBA. You will find Kathy easy to talk to and always happy to field a phone call should you need to say hello!
If you're interested in growing your career with us, please complete the EOI below.
We're on a mission to restore relationships affected by hearing impairment.
That's why we operate under our 5 pillars of success.
We're a proudly independent hearing clinic, owned by practicing audiologists Jason and Matthew Le Dilly, which means we have the freedom to prescribe devices we truly believe to be the best for each of our clients as part of a holistic hearing health plan. This may include hearing aids, cross-over devices or implantable devices from a range of reputable manufacturers.
Unfortunately most hearing centers today can't say the same - they are owned by large corporations, generally hearing aid manufacturers - which means they have a vested interest in selling their products. Further to this, they build sales incentives for their team members to ensure they perform, which can often mean the unique needs of each client aren't being addressed, rather they are simply being sold a product.
We're committed to providing the highest level of service by employing well-trained and highly experienced audiologists. Audiologists are university Master's degree graduates with extensive, ongoing training in hearing sciences and human communication. Here at Hello Hearing, all of our audiologists hold the Audiology Australia Accredited Audiologist title, which requires us to follow a strict code of ethics outlined by Audiology Australia. With well over a decade of experience in the profession, we have worked alongside Ear, Nose & Throat (ENT) surgeons and GPs; many of whom now refer their patients to our clinic exclusively.
The reality is that in Australia, being an audiologist is not a requirement for hearing testing or fitting hearing aids - this means you can often find sales staff or audiometrists providing advice in general hearing clinics. While they mean well, we're convinced that having an expert clinician who knows what they are doing is much more important than simply having a good quality device.
Through industry-leading equipment and external oversight, we're committed to delivering excellent, patient-centred care. We've invested significantly into acquiring the highest quality diagnostic audiology equipment - well above the minimum requirements dictated by the government hearing services program. Further to this, we work with external consultant ENT surgeons who supervise our results and recommendations from our routine hearing tests. This allows us an additional level of quality control and third-party medical expertise, as well as enabling us to provide medicare rebates - a lower out-of-pocket expense for you. Please note, the supervising ENT service does not apply to tests funded by the Government Hearing Services Scheme.
Wherever possible, we'll connect you with the same audiologist to build familiarity, trust and ongoing care. We've intentionally built our team to allow for a level of service where you won't be subject to a revolving door of faces, but instead be seen by the same local clinicians every time.
We offer a wide range of audiology services in line with our commitment to holistic care. When you're experiencing hearing loss, you need more than a hearing aid reseller - you may not require hearing aids at all. As independent audiologists, we enjoy the freedom to provide a full range of audiological services and hearing rehabilitation, based on your unique needs.
Don't put up with the effects of hearing loss any longer - talk to one of our audiologists about a solution suitable for you.
